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Frequently Asked Questions
Adults 18+ with perceived mild-to-moderate hearing loss who want an OTC option they can purchase without a prescription or required professional fitting.
HearHalo OTC products may not provide enough support. The FDA states OTC hearing aids are not intended to treat severe or profound hearing loss. We recommend speaking with a licensed hearing healthcare professional about options designed for more significant hearing loss.
No. Adults 18+ with perceived mild-to-moderate hearing loss can purchase OTC hearing aids without a medical exam, prescription, or required audiologist fitting. You can still choose to have your hearing evaluated if you want a clearer picture of your needs.
Our office is open from 10:00am to 4:00pm, Monday to Friday, excluding public holidays.
Yes. HaloBud, HaloPlus, and HaloFit offer Bluetooth connectivity.
Yes, but they are not waterproof. Protection varies by model. Sport is designed for active everyday wear, including sweat, splashes and rain. Detailed water-resistance ratings are listed in each model's specifications.
HaloFit. Its secure behind-the-ear fit is designed for workouts, walks, busy days—and everything in between.
Not at all. HaloFit is also a strong choice if you prefer the smart technology, its secure fit, connected features, auto scene switching, and modern, earphone-inspired design.
Meet HaloBud: Everything You Need. Nothing You Don't. It's the straightforward option with Bluetooth connectivity, rechargeable convenience and a familiar earbud-inspired design.
Meet HaloPlus: It's the all-rounder for conversations, calls, music and the changing environments that make up your day.
There can be an adjustment period. Getting comfortable with hearing aids can take time and practice as you learn the settings and hear familiar environments differently. If you're not getting enough benefit, consider speaking with a hearing healthcare professional.
No. HearHalo selects the models offered in our collection. Each product identifies its manufacturer and model—for example, Flysound H9 · Selected by HearHalo.